Frequently Asked Questions

Your rent includes water, high-speed Wi-Fi, and fully-furnished accommodations. Hydro and gas are not included. Setting up your utility account is quick and easy through Utilities Kingston, where you'll be able to manage and pay your hydro and gas bills directly.

Yes. All suites are fully-furnished, so you can move in with ease. Just bring your personal belongings and you're ready to settle into your new home.

​Yes. Every suite includes in-unit laundry. No shared facilities and no waiting—just convenience and privacy.

​Residents have access to a variety of amenities designed for student living, including a study room, a fully equipped fitness centre, a rooftop patio, and an outdoor patio located on the second floor.

​Mural Kingston is only a 4-minute walk from Queen's University, making it quick and convenient to get to class, the library, or campus events.

​You'll be living in one of Kingston's most convenient locations. Downtown Kingston, restaurants, cafés, and shops are all within walking distance. Metro grocery store and Starbucks are approximately a 2-minute walk away, and the nearest bus stop is also just a 2-minute walk from the building.

​Resident safety is a top priority. The building features fob-controlled access, ButterflyMX smart entry, and security cameras throughout the property, including every floor and common area, helping provide a safe and secure living environment.

​Yes. Subletting is permitted, giving you flexibility should your plans change during your lease term.

​Yes. Each resident signs their own lease, meaning you are only responsible for your own portion of the rent.

​A last month's rent deposit is required and will be applied to your final month of tenancy. A refundable $50 key deposit is also required at move-in and will be returned at the end of your tenancy once all keys are returned.

​Yes. Both indoor and outdoor parking are available for an additional monthly fee. Parking spaces are limited, so we recommend reserving one as early as possible.

​Maintenance requests can be submitted through the Resident Portal. For urgent after-hours or weekend emergencies, residents can contact our emergency maintenance line for immediate assistance.

Absolutely. Our fully-furnished suites, virtual tours, and acceptance of international guarantors make Mural Kingston an excellent option for students moving from outside Canada.

​Yes. We offer virtual tours, allowing you to explore the property and secure your suite from anywhere in the world.

​We offer a flexible 3-year lease structure with predictable rent increases while only requiring a 12-month commitment at a time. You can choose to stay for one, two, or three years depending on your needs, with the option to move out after each 12-month term without penalties.